Mission, Values, and Goals

The Sarasota County Clerk of Court and Comptroller’s Office implements a Strategic Plan that formalizes the organization’s mission, values, and goals. The Strategic Plan assesses the organization’s current situation and creates a roadmap for determining how we will meet our goals and objectives. Additionally, our Strategic Plan assigns responsibility for performance measures and standards, outlining how results will be evaluated.

Our Mission is to meet the needs and exceed the expectations of those we serve in fulfilling our constitutional obligations.

Our team establishes Goals to ensure that the work we do reflects our Core Values and empowers each and every staff member to deliver service in alignment with our Mission.

Goals that Guide the Clerk and Comptroller’s Organization

The goals that guide the entire team at the Office of the Clerk and Comptroller are to:

Enhance our value to stakeholders
Demonstrate exemplary delivery of service
Create a unified, engaged, and productive workforce
Maximize our financial performance

Core Values of the Clerk and Comptroller’s Organization

Our Core Values shape how we expect everyone in the organization to deliver the services provided by this Office. The employees of the Office of the Clerk and Comptroller uphold the following core values:

Integrity.
We conduct ourselves and our interactions with the public with honesty and strong moral principles.

Making A Difference.
We actively create a positive experience with every customer and in every interaction.

Proficiency.
We continually enhance our knowledge, skills, and expertise in providing services to the public.

Accountability.
We demonstrate accountability for our work by embracing standards of excellence in all that we do to uphold the mission of the Office of the Clerk and Comptroller.

Commitment.
We are committed to serving our community diligently.

Trustworthiness.
We earn the trust of our public and inspire confidence in all we do.

By embracing these Core Values and carrying out their duties with the level of excellence defined in our Mission statement, our employees contribute to the success of the organization and help us make a difference in the lives of the citizens whom we serve.

Within our Organization, we employ tools such as structured job descriptions and performance evaluations that directly align with our Mission, reinforce our Core Values, and ensure clarity in how each employee’s work contributes to our goals and Strategic Plan. Job descriptions are reviewed and revised on a regular basis to reflect essential responsibilities. Every Core Value is integrated into how we define, perform, and evaluate the work our employees perform.

External to our Organization, the Clerk of Court Operations Corporation (CCOC), established in 2004 by the Florida Legislature, standardized Clerk Performance Measures to assess a Clerk's court-related activities. Clerks are required to self-report and, to the extent that performance falls below the standard set by CCOC, the Clerk must provide the actions that will be taken to bring the performance to or above standards. View current CCOC Reports.

CCOC Performance Measures

• Timeliness data shows the total number of defendants and court cases received, and the timeliness of updates into the case management system.
• Collections data shows all court case types, both assessed and collected, quarterly.
• Outputs data show all of the cases that occur within the court's case types.
• Juror data shows the number of jurors summoned by the Clerk and Comptroller's Jury Office in support of the 12th Judicial Circuit Court, and the number of jurors paid during that time frame.
• Fiscal management data shows standards related to management measures, and is reported annually to the CCOC.